Managing The Angry and Aggresive Client

Instructor:  CC Nuckols, Ph.D.

Dates:  March 26 - 27, 2012

CEU Hours:  12 Hours

DUI CEUs:  12 DUI CEU Hours, I, E, SSS, and CS

Course Description:

Anger and aggression are often described as symptoms attached to any one of a number of psychiatric disorders. However, for many anger and aggression are used as a survival strategy learned between the ages of 8-16. Often in response to early–life neglect and other forms of trauma, anger and aggression have consistently worked to keep people away and preserve personal control. Although not described by category in DSM-IV, anger and aggression are symptoms of numerous Axis I and Axis II psychiatric disorders.

This skills training event will describe the latest scientific understanding of this group of clients placing emphasis on verbal management, behavioral and pharmacological stabilization along with the demonstration of empirically proven clinical strategies.

Course Objectives:

Upon completion of this course participants will be able to:

1) Understand that anger may be a strategy used to preserve a client’s need for control when a situation arises that causes fear of loss of control.

2) Discuss the importance of establishing rapport and the setting of limits with this client population.

3) Describe empirically proven strategies helpful in treating this angry and aggressive population.

4) Discuss the neuroscience of anger and how this understanding can be used to assist in vertical integration of the brain.

5) Understand why punitive attempts to control the client’s anger fail and what you can do to change negative outcome.

6) Discuss anger and its treatment from both a psychological and spiritual perspective.

Maximum Seats Available:  60

Focus Areas:  Counseling, Prevention, Clinical, Addictions, Criminal Justice, Nursing/Medical

Training Level:  Beginner - Advanced

Target Audience:  Addictions Counselor, Mental Health Counselor, Healthcare, DUI, EAP, Criminal Justice, Prevention